At Carosis, we strive to ensure your orders are delivered promptly and securely. Below are the details of our shipping policy:
1. Shipping Coverage
- We currently ship to locations within India.
- If your location is not covered, don’t hesitate to get in touch with us at 8766209191 for assistance.
2. Shipping Charges
- Shipping charges will be calculated at checkout based on the delivery address and the weight of the items.
- For orders exceeding INR 999, shipping may be free (if applicable).
3. Processing Time
- All orders are processed within 1-3 business days of receiving payment.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Delivery Time
- Delivery timelines may vary based on your location:
- Domestic Orders: Typically delivered within 3-7 business days.
- International Orders: May take 7-15 business days.
- Unexpected delays due to courier issues, customs, or unforeseen events are beyond our control.
5. Order Tracking
- Once your order is shipped, a tracking number will be shared with you via email or SMS.
- You can use this number to monitor your order’s delivery status.
6. Damaged or Lost Shipments
- If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery with:
- Your order number.
- Clear photographs of the damaged item and packaging (if applicable).
- We will work with the courier to resolve the issue and ensure a replacement or resolution.
7. Incorrect or Incomplete Address
- Please ensure your shipping address is accurate and complete at the time of placing your order.
- Carosis is not responsible for delayed or failed deliveries due to incorrect or incomplete addresses.
8. Contact Us
For any questions or concerns related to shipping, feel free to reach out to us at: 7206741625, 8766209191